Food Safety

NCDHHS urges caution buying holiday meals from social media sellers in North Carolina

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As the holiday season approaches, the North Carolina Department of Health and Human Services is warning residents to be cautious when purchasing prepared meals advertised on social media, including Facebook Marketplace.

The department says consumers should verify that food vendors meet applicable safety requirements before purchasing holiday meals, party platters, or other prepared foods.

We know people are looking for convenient ways to feed their families and celebrate with friends,” said Shane Smith, head of the Food Protection and Facilities Branch within the NCDHHS Division of Public Health.

“We strongly encourage people to choose permitted and inspected caterers, food trucks and restaurants to help reduce the chance of illness,” Smith said.

Smith also warned that attractive food photos and positive online reviews do not guarantee that meals have been prepared, stored or handled safely.

According to NCDHHS, restaurants, food trucks, caterers and temporary food establishments in North Carolina must obtain permits and comply with food safety standards through routine inspections. Those requirements address food preparation, handwashing, temperature control, clean water, storage and protection from contamination.

The department said environmental health professionals conduct inspections and monitor food safety practices to help prevent illnesses such as norovirus, salmonella and cyclosporiasis.

Food sold through social media can present additional risks when customers cannot verify where it was prepared or whether the seller complies with applicable regulations. NCDHHS said some low-risk foods may legally be produced and sold from inspected home kitchens, but preparing and selling ready-to-eat meals generally requires an approved commercial food service operation.

Food safety tips for consumers

NCDHHS recommends taking several precautions before purchasing prepared foods:

Verify social media sellers: Ask where food is prepared and whether the seller meets applicable food safety requirements.Check permits and inspections: Look for required permits, recent inspection results, or posted sanitation grades when purchasing from food trucks, temporary stands or festival vendors.Observe food handling: Check whether preparation areas appear clean, employees follow safe handling practices, and foods are maintained at appropriate temperatures.Ask questions: Consider purchasing elsewhere if a vendor cannot provide information about required permits or inspections.Contact local health officials: Local environmental health departments can help verify whether a food business is properly permitted and address concerns about food safety.

The department said consumers should pay particular attention when purchasing home-cooked meals from individuals whose operations cannot be verified.

Residents seeking additional information about food safety regulations can contact their local health department or consult the NCDHHS Food Protection Program.